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Scam alert for CFS customers
Scammers impersonating CFS are targeting members of the public via email, using a URL containing CFS. Please be wary of communications that appear to be from CFS that may not be, and remember we’ll never send you an email asking for your bank or account details. If you think you’ve been targeted, contact us on 13 13 36, change your passwords, and visit the ACCC’s Scamwatch website for tips and alerts.
Need help?
Check out our handy helpful topics before contacting us.
Contact Details
Call
18 - 20 December, 8.30am to 5pm (Sydney time)
21 - 22 December, 9am to 3pm (Sydney time)
27 - 29 December, 9am to 3pm (Sydney time)
2 - 5 January, 8.30am to 5pm (Sydney time)
Overseas
+61 2 9197 3050
Mailing Address:
Reply Paid 27 Sydney NSW 2001 or
GPO Box 3956 Sydney NSW 2001
Contact Details
Call
18 - 21 December, 8.30am to 5pm (Sydney time)
22 December, close
27 - 29 December, close
2 - 5 January, 8.30am to 5pm (Sydney time)
Overseas
Mailing Address:
Locked Bag 3460, GPO Melbourne VIC 3001
Contact Details
Call
18 - 20 December, 8.30am to 5pm (Sydney time)
21 - 22 December, 9am to 3pm (Sydney time)
27 - 29 December, 9am to 3pm (Sydney time)
2 - 5 January, 8.30am to 5pm (Sydney time)
Overseas
+61 2 9197 3000
Mailing Address:
Reply Paid 86495 Sydney NSW 2001 or
GPO Box 3912 Sydney NSW 2001
Contact Details
Call
18 - 20 December, 8.30am to 5pm (Sydney time)
21 - 22 December, 9am to 3pm (Sydney time)
27 - 29 December, 9am to 3pm (Sydney time)
2 - 5 January, 8.30am to 5pm (Sydney time)
Contact Details
Call
18 - 20 December, 8.30am to 5pm (Sydney time)
21 - 22 December, 9am to 3pm (Sydney time)
27 - 29 December, 9am to 3pm (Sydney time)
2 - 5 January, 8.30am to 5pm (Sydney time)
Overseas
+61 2 9197 3050
Mailing Address:
Reply Paid 27 Sydney NSW 2001 or
GPO Box 3956 Sydney NSW 2001
Helpful topics
Contact Details
How else can we support you?
National Relay Service
If you are deaf and/or find it hard hearing or speaking with people who use a phone, you can call us via the National Relay Service (NRS).
Voice Relay number:
TTY number:
SMS relay number:
Translating and Interpreting Service
Do you need access to an interpreter? Please ask us at the beginning of the call to arrange this service for you.
Contact us via the numbers listed above.
Complaints
For immediate concerns please call our team,
13 40 74 on the above dates and times or you can submit your information online.