Keep in mind

  • We post your statement twice a year, or notify you by email when it’s ready to view online (depending on your communication preferences)
  • It’s easy to find out when your next statement will be available
  • You can view tips on how to make the most of your statement

What you'll need?

The steps

  1. Log in to FirstNet to access your account

    Enter your OIN and password (you can retrieve them online if you've forgotten)

  2. Once logged in, click 'Documents' in the top menu

    This will take you to a page where you can view your statements – along with confirmation letters and other account correspondence.

  3. Click on the 'Statement' link

    You can then download your selected statement as a PDF (Portable Document File).

  4. You're all done!

    If we spot any incorrect or incomplete information, one of our team members will give you a call.

What's next?

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Get in touch

Get in touch with us online or call us

18 - 20 December 8.30am to 5pm AEST

21 - 22 December, 9am to 3pm AEST

27 - 29 December, 9am to 3pm AEST

2 - 5 January, 8.30am to 5pm AEST

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