Frequently Asked Questions

A non-lapsing nomination gives you more certainty over who your super or pension goes to.

Your super contributions can help you build long-term savings for your retirement.
 

Your super savings can have a major impact on your family should you pass away, so keep your beneficiary details up to date.

Having insurance through your super has a number of benefits, but it's important to regularly review so it’s right for you.
 

Insurance can help financially protect you and your family if something unexpected happens.

Be sure to keep track of any super contributions you’ve made while working here.

We’ve made transferring your cover simple and straightforward.

Premiums are regular payments made by you in exchange for insurance cover. You can better manage insurance in your super with a good understanding about how premiums work. 

Allows you to feel secure in knowing that if you were to pass away—your pension will 
go straight to the person you nominated.

The value of your super can be affected by fees and other costs. So it’s important to understand what you can expect to pay.

Depending on your claim, we would need the following documents to start the claim process. We’ll also advise if other documents are required to proceed with the claim process. The forms you need to start your claim are available online here. 

Insurance premium rate reductions and improvements to our insurance offer are effective 1 February 2022 for most FirstChoice Employer Super members and 15 February 2022 for FirstChoice Personal Super and FirstChoice Wholesale Personal Super members.