For over 30 years, we've been helping Australians work towards a better financial future. Today, we have close to 1 million members who choose CFS for their super, investments or retirement savings.
A focus on delivering strong performance backed by expert service and support is why we’re consistently awarded.
Winner - FirstChoice ranked #1 in Overall
Satisfaction every year since 2018
Winner - FirstChoice ranked #1 in Technical
support (First Tech team) every year since 2013
Winner - FirstChoice ranked #1 in
Administrative Support 2022 and 2023
Winner - FirstChoice ranked #1 in Value for
Money 2018, 2022 and 2023
Winner - FirstChoice ranked #1 in Reporting/
Communications 2022 and 2023
Money Magazine – Best of the best 2022
Highest Super Performer - Best Super
Performer for the FirstChoice Wholesale
Personal Super – First Sentier Wholesale
Geared Share product
Winner - Provider of the Year - Managed Funds
Winner – Best Rated Brand – Retail Super
Fund 2020 & 2021
Roy Morgan Customer Satisfaction Awards
Winner - Retail Super Fund of the
Year 2020 and Major Retail Super Fund of the
Year 2019 & 2020
Forrester 2020 CX Index survey Award
Winner - CFS ranks #1 for Customer
Experience in Forrester’s 2020 CX Index™
The Heron Partnership
Winner - 5 Star quality rating for 2020 & 2021
Winner - 5 Star quality rating for 2018 & 2019
Rainmaker AAA Quality Rating
2023 - AAA Rating achieved by:
FirstChoice Employer Super
FirstChoice Wholesale Pension
FirstChoice Wholesale Personal Super
¹Colonial First State received the highest CX Index™ score among Superannuation in Forrester’s proprietary 2020 CX Index™ survey. The ranking was based on responses from 2,850 Australian individuals measuring 7 Superannuation firms.
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Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee of the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557 and issuer of FirstChoice range of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the responsible entity and issuer of products made available under FirstChoice Investments and FirstChoice Wholesale Investments.
Information on this webpage is provided by AIL and CFSIL. It may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 13 13 36. Past performance is no indication of future performance.