We’ve revamped our platform notification centre, making it easier for you to stay informed across important operational updates, platform enhancements, news, offer document changes and more, straight from the FirstWrap platform.
As we continue to evolve FirstWrap, we are continually looking at new ways to enhance the experience for our customers, making the platform more intuitive, efficient, and easy to use.
Based on our conversations with advisers and their support teams over the past year, it became clear to us that we could improve the way we communicated platform changes to you.
As a result of this feedback, launching in early November 2021, we’ll be adding new message functionality to the platform dashboard and notification centre, which will give you access to important operational updates, platform enhancements, news, offer document changes, and more.
The different types of messages you’ll be able to view within the notification centre include:
- Operational updates such as system outages and downtime due to maintenance
- Legislation changes and news about PDS documents
- Early warning for important cut-off dates such as EOFY and tax statement updates
- The latest enhancements to our platform, products and services
- Access to our educational webinars and resources
If you have any questions, please contact FirstWrap Service and Support on 1300 769 619, 8am to 7pm,Monday to Friday, Melbourne time or email us.
ADVISER USE ONLY
This information has been prepared by Avanteos Investments Limited ABN 20 096 259 979, AFS Licence 245531 (AIL) based on its understanding of current regulatory requirements and laws as at July 2021. Colonial First State Custom Solutions is the registered business name of AIL. AIL is the trustee of the Avanteos Superannuation Trust ABN 38 876 896 681 which includes FirstWrap Plus Super and Pension, and is the operator of The Avanteos Wrap Account Service which includes FirstWrap Plus Investments. AIL is owned ultimately by Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945 (the Bank). The Bank and its subsidiaries do not guarantee the performance of AIL products or the repayment of capital by AIL.
While all care has been taken in the preparation of this document (using sources believed to be reliable and accurate), to the maximum extent permitted by law, no person including AIL, nor any related parties, their employees or directors, accepts responsibility for any loss suffered by any person arising from reliance on this information. This document contains general information strictly for adviser use only and is not to be handed to any investor. It does not take into account any person’s individual objectives, financial situation, needs or taxation circumstances. You should read the relevant Product Disclosure Statement (PDS) or Investor Directed Portfolio Service Guide (IDPS Guide) before making any recommendations. Investors should read the relevant PDS or IDPS Guide before making an investment decision and consider talking to a financial adviser. Investors can obtain FirstWrap PDSs and IDPS Guides from their adviser or firstwrap.com.au.
The content displayed on this page is intended for financial advisers only