10 July 2026
1 min read
"When I think about success, I think it's deeply tied towards building something of my own." Cheng Shen - Director & Adviser, BlackRange Wealth Management
Summary
Cheng Shen shares how efficient processes, technology and a strong partnership with CFS have helped him build a high-quality, client-focused advice business.
For Cheng Shen, success has always been connected to ownership. Not ownership for its own sake, but the opportunity to build a business that reflects his values, philosophy and approach to client care.
That ambition led him to establish his own practice. "I wanted to create my own advice journey." From the outset, Cheng focused on creating an advice experience built around long-term relationships, long-term goals and efficient delivery.
Efficiency became a defining principle.
"The most important thing for me from the outset in designing the business was to ensure I had efficient advice processes in place."
He wanted clients moving forward quickly, with less administration and fewer delays. "I think systems and processes are the backbone of my business."
Technology has played a critical role in achieving that vision.
"I actually built my business processes around the CFS platform."
Digital applications, Elemnta, and digital signatures have helped create a business designed around speed, consistency and client experience. Beyond technology, Cheng values having a strong partner behind him. "Beyond the platform, a strong partner plays a very important role."
Looking ahead, his ambition remains straightforward. "My ambition for the business is to service 200 ongoing clients whilst providing high-quality advice."
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This article provides general information for the adviser only and is not to be handed to any investor.
Information in this article is provided by Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) and Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL). It may include general advice but does not consider anyone’s individual objectives, financial situation, needs or tax circumstances. You should read the Financial Services Guide (FSG) before making any recommendations to a client. This information is based on current requirements and laws as at 1 July 2026. While all care has been taken in preparing the information contained in this document (using reliable and accurate sources), to the extent permitted by law, no one including AIL and/or CFSIL, nor any related parties, their employees or directors, accept responsibility for loss suffered by anyone from reliance on this information. The presenter doesn’t receive specific payments or commissions for any advice given in this article. Any views and/or opinions expressed are solely those of Cheng Shen, Wealth Management.