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CFS Careers

Your potential unleashed.


We’re driven to help more Australians achieve financial freedom. To give them the means to do what they desire. To enable them to unleash.

Our ambition to make this happen for our customers is just as strong as our ambition to make this happen for our people. We’re passionate about delivering on our commitments, about challenging the status quo, and seeing the results of our actions every day.

 

Of course, we know that this type of achievement isn’t easy. It takes hard work, grit, resilience, and an innate drive to perform. That’s why we balance it with a culture of appreciation, of recognition of outcomes, as well as care for wellbeing.

 

That’s a big part of why people join us. They can see the possibilities in what we’re doing and in the positive change we’re making.  They’re just as obsessed about our customers as we are. 

 

They feel empowered to get out of their comfort zone, knowing they’re supported every step of the way to take their career to the next level.

 

We believe that this mindset of continuous improvement is not just important, it’s vital. It’s what allows us to grow, evolve, and deliver outcomes that make a difference for our customers.  It’s what allows us to do things we’ve never done before, to truly reach our potential. 

 

Achieving our potential is a powerful thing. We get a great sense of satisfaction from it. And it drives us to do even better. At CFS we take your potential to even greater heights. 

Our people also benefit from financial freedom

We’re always looking for ways to help our people achieve financial freedom. Which is why we have a range of resources and programs that provide knowledge, support and guidance every step of the way. From improving financial literacy, to exclusive banking discounts and super funds, to tax-based incentives, whatever we can do to help our people on their financial journey, we will.

Making a difference is welcomed

If you’ve always been a curious self-starter, know that improvement is an ongoing journey, undertake your work with integrity, have grit and resilience, and are a team player you’ll be able to achieve great things at CFS. 

 

There are opportunities to be bold, brave, and confident, and you’ll receive all the support you need on your journey.  

 

We are an energetic team of people, who embrace accountability and ambitious targets that provide the opportunity for us to stretch. Together we’re focused on outcomes, and in seeing the difference that we can make. 

 

CFS is a diverse organisation, and we welcome diverse thinking. That means we aren’t always looking for wealth management or financial services experience, because we want to learn and collaborate with people who have expertise to bring from other sectors. 

Stories from our people

Jonathan Walczak

Jonathan Walczak

  • Director, Product Development and Strategy
Lucy Caroll

Lucy Caroll

  • Executive Director – Superannuation Distribution
Joya Masud

Joya Masud

  • Senior Manager – Strategy & Business Planning
Nabeil Allam

Nabeil Allam

  • Senior Manager, Product, Planning & Strategy

Working together flexibly  

Flexibility is important, but it can mean something different to each of us. At CFS, flexibility is a mix of both working from the office and working remotely. It’s about finding a balance between the needs of both our people and the teams that they work in. 

 

That’s why we encourage everyone to have a conversation with their team leader on how best to manage flexibility in their role. 

CFS Purpose

Everything we do at CFS revolves around one thing – helping our members achieve financial freedom in retirement.

CFS values

Own it

We take accountability and deliver with pace and enthusiasm.

Make a difference

We are engaged and inspired to make a positive difference.

Customer obsessed

We make it our mission to  deliver exceptional customer experiences.

Outcomes are recognised

We have an official program of awards and recognition for great work, but acknowledging the outcomes of our achievements is something we do informally, every day, at all levels of the organisation. Shout-outs for a job well done are important to us. Celebrating success like this is not only great for culture, it helps everyone know what great outcomes look and feel like, so it keeps us all on the right track.

Social life at CFS

We know performing at our best comes from a strong culture, collaboration, enjoying work together and having a bit of fun. That’s why we have both company-wide social initiatives and events, and why all teams run their own events within their social hub to ensure there are plenty of opportunities to get to know each other. 

Our work in the community

We provide all our people the opportunity to give back, with two days per annum of volunteering leave to work within registered charities or community groups. We also provide every employee who joins CFS Employer Super access to Thrive+, our sustainable investment option. This gives our people the opportunity to help us make a positive contribution to people, planet, and policy.

Environment is everything

We know that the work environment we all enjoy plays a major part in our ability to collaborate and connect. We’ve designed our office to enable flexible work settings with a focus on health and wellbeing - from standing desks, to quiet rooms, there’s a space to suit everyone’s needs. 

 

We also offer a broad range of facilities including a ZenDen, parents’ rooms, reflection room and end of trip amenities. 

 

Our offices are always centrally located in the heart of the CBD, with our Sydney office conveniently located at 400 George Street. 

Financial freedom for all

We’re driven to provide both our customers and our people the opportunity to achieve financial freedom. To do that, we make our organisation’s expertise openly available and continue to develop a suite of initiatives to benefit all of our people. From support, to education, to exclusive banking discounts and super funds, to tax-based incentives. We are committed to supporting our people on their journey to financial freedom. 

 

Our current suite of offers and initiatives include:

 

CBA Workplace Banking

All CFS employees receive access to financial wellbeing education sessions, banking offers, and exclusive discounts with a number of retail and services companies, via our lifestyle benefits program.

 

Qantas Club

30% discount on Qantas Club membership fees

Novated Leases

Up to 2 leased motor vehicles

 

CFS Employer Super

Access to CFS Employer Super which provides competitive investment and administration pricing, as well as expansive investment options, including Thrive+, our sustainable fund

Income protection policy

●     2-year coverage of up to 75% of base salary after a 90-day waiting period

●     $272k base salary Automatic Acceptance Limit (AAL)

 

Death and Total Permanent Disablement Insurance 

●        Coverage of 4 x base salary p.a. with an AAL of $1.5m

●        32% discount on premiums compared to retail insurance providers

●        Ability to consolidate insurance up to a total of $1.5m without additional health checks

 

Staff parking

Salary sacrifice staff parking 

Life away from work

Leave to support your lifestyle and wellbeing

We offer a range of leave options to ensure that all full time employees get the time and space they need to come back rested and recharged. Our leave entitlements include: 

  • Annual leave – 20 days per year 

  • Personal (sick) leave – 10 days per year 

  • Study leave  

  • Examination leave  

  • Ability to purchase leave (up to 20 days per year) 

  • Paid leave and additional support offered for those impacted by family and domestic violence 

  • Adoption Interview leave  

  • Special Maternity unpaid leave  

  • Leave without pay  

  • Career break leave  

  • Picnic Day (NSW)  

  • Community Day  

Volunteering leave

We believe it’s important to give back to the community. Which is why we offer all employees two days per year to undertake volunteer work with their chosen charity.  

Life leave

We know that unexpected events can pop up in our lives anytime. So we offer three days of life leave on top of leave for those important things that don’t involve rest.

Primary carer leave

We offer 13 weeks of primary carer leave in addition to government payments and a return-to-work bonus.  

 

As a leading superannuation provider, we know that primary carers traditionally have less super, that’s why we pay super during any unpaid portion of leave and also offer a $1,500 return-to-work bonus.  

Wellbeing

We believe that looking after yourself is not only the right thing to do, it helps create a more positive, dynamic and switched on culture. That’s why we offer all our people great rates on health insurance, access to services and support to assist with wellbeing, and company-wide initiatives to maintain mental, physical, and financial and social wellbeing. 

 

Our benefits include:

  • Corporate rates on health insurance premiums, free cover, and cover waivers.
  • 24/7 access to a team of medical, mental health and safety experts.
  • The opportunity for all employees to receive an Annual Flu vaccination.
  • A wide range of education sessions to engage and inspire wellbeing. 

Ongoing development

We’re committed to fostering a culture of continuous learning and growth. 

 

We provide a wide range of opportunities, from formal programs and career expos, to hands-on experiences and online learning tools, empowering our people to develop their skills and knowledge to excel in their roles and beyond.

 

At CFS, professional development comes in many forms, including:

 

LinkedIn Learning Platform

Access to over 17,000 online courses to support personal and career aspirations.

 

Study Assistance 

We provide a tertiary study assistance program for self-education. 

 

Professional Memberships 

We reimburse our people for a range of professional memberships.   
 

Recognition Program 
  • Shout-outs: A system to help provide informal shout-outs for team members across the business and celebrate great work. 

  • Spotlight Awards: Quarterly award program for people and teams who live our CFS values.   

  • Long Service Awards: Recognition for reaching 10 years of service and every 5 year milestone thereafter. 

  • Executive Chairman Award: Annual awards for top performing individuals and teams. 

 

Our Inclusive Workplace

We believe that diversity, equity, and inclusion is fundamental to our success. While we have robust policies in place that foster belonging, it is also a natural part of our culture. 

 

Every year, our annual DE&I Summit reinforces our commitment to empowering our people and helps to drive positive change. 

 

Our Employee Action Groups are run by our people and champion diversity, equity and inclusion across the business. They’re motivated to create a truly inclusive culture where every person feels safe, celebrated, and heard.

 

We currently have five Employee Action Groups and continue to look at other interest areas to ensure that we hear from all voices.  

  • Amplify: Empowering and advocating for our LGBTQIA+ employees and customers.

  • Evolve: Creating a platform for the youth of CFS to connect, grow and learn.

  • Empower: Supporting gender diversity at CFS across all levels of seniority and areas of business.

  • Cultural Diversity: Appreciating, embracing, and celebrating the cultural diversity of our people.

  • Wellbeing: Promoting a supportive and healthy workplace where our people can thrive.

     

Reconciliation Action Plan
 

Our Reconciliation Action Plan (RAP) provides all staff with the opportunity to better understand and celebrate Aboriginal and Torres Strait Islander cultures and histories, while holding ourselves accountable for actions and initiatives that will improve our reconciliation efforts. 
 

Our goal is to create an inclusive and diverse workplace that is culturally safe, rich and proud. You can read more about our commitments in our RAP. For more information, download the CFS Innovate Reconciliation Action Plan.

Our Recruitment Process

Our recruitment process may change depending on the role you apply for, here is a list of different stages you may go through:

  1. Complete your application

    Once you’ve found the perfect opportunity, you can apply for it in three easy steps:

    1. Sign in or create a profile. After clicking ‘Apply now’ on the job ad, you’ll need to sign into your profile, or create a new one if you haven’t applied for a job with us before.

    2. Add your details. We’ll ask you some questions about your education, experience and what you can bring to the role. We’ll also ask you to upload your resume. You can also submit a cover letter, if you’d like to give us some extra information beyond what’s on your resume.

    3. Submit your application. We’ll send a six-digit verification code to the email address you provided in step 2. Enter this code to authenticate your identity and complete your job application. You can check the progress of your application at any time by signing into your profile.

  2. Your application may be reviewed and screened

    We do this to identify the candidates best suited to the role. 

  3. You may be invited to a phone interview

    We will arrange a phone conversation with one of our Talent Team so we can learn more about you and you can learn more about us. 

  4. You may be invited for a face-to-face interview

    We love meeting new talent in person and will invite you to come and meet your future leader or key members of our CFS community.

  5. Final steps

    Once we’re both sure there’s a match, we’ll move through the offer process and kick off any reference and background checks required. 

We then look forward to welcoming you on Day 1 of your journey with us.

Ready for your potential to be unleashed at CFS?

Unleash in ways you never thought possible

Get in touch

Get in touch with us online or call us

18 - 20 December 8.30am to 5pm AEST

21 - 22 December, 9am to 3pm AEST

27 - 29 December, 9am to 3pm AEST

2 - 5 January, 8.30am to 5pm AEST

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