In July 2021 the Insurance in Superannuation Voluntary Code of Practice (Code) was replaced by Guidance notes to support vulnerable members and appropriate claims handling standards.

What was the Code?


The Code was first introduced in July 2018 as a set of standards for the superannuation industry for insurance held within super.


These standards were designed to create a greater understanding, clearer accountability and consistent delivery of insurance benefits in superannuation.

What are the Guidance Notes?


Since its introduction, parts of the Code were superseded by changes to laws.


In July 2021 the Code was replaced by Guidance notes to support vulnerable members and appropriate claims handling standards.

What does this mean for your employees?


Insurance is there to protect members when they need it most. Your employees can now access information to better understand and compare the insurance they have in their super with us.


We’ll always recommend that members seek advice from their financial adviser to ensure that their insurance cover is suitable for their needs.

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Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee of the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557 and issuer of FirstChoice range of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the responsible entity and issuer of products made available under FirstChoice Investments and FirstChoice Wholesale Investments.


Information on this webpage is provided by AIL and CFSIL. It may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at or by calling us on 13 13 36.


*As at December 2020, 2 As at March 2021